Conflicts of Interest and Incentives

We receive commissions from the providers on whose products we give financial advice. If you decide to take out insurance, the provider will pay a commission to us. The amount of the commission is based on the amount of the premium.

From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to sports events, hampers, or other incentives.

To ensure that our financial advisers prioritise our clients’ interests above their own, we follow an advice process that ensures our recommendations are made on the basis of each client’s goals and circumstances. All our financial advisers undergo annual training about how to manage conflicts of interest. We maintain registers of conflicts of interests, and the gifts and incentives we receive. These registers are monitored and additional training is sought where necessary. Our compliance program is also subject to an annual audit.

Our Process

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Initial Conversation

We begin with an initial conversation and this is where we find out all about you, your goals and what is important to you in life. This tells us what is valuable to you that you may want to protect.

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Statement of Advice

We can now put together a full Statement of Advices including quotes and recommendations that will be the best fit. We will then present this to you help you to decide the best insurance plan for you.

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Application Process

Once you have decided on the insurance you would like to take, we will run through a full application. We then present this to insurance companies who will assess your application and then present you an offer of insurance.

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You Are Now Covered

Once you accept this offer of insurance, you are now covered. We will make sure everything is set up correctly so that this process always runs smoothly if anything were to happen.

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Ongoing Support

We don’t disappear once the insurance is in place. We plan to be your insurance Advisor for life. We can help with claims or unexpected issues and we will regularly review your cover.

Expert advice you can trust

We’re committed to providing you with a personal and simplified approach to insurance. Our experienced experts will not only save you time and money but will ensure the entire process is straight-forward and easily understood.