Duties Information
The Insurance Department Limited, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:
· Give priority to your interests by taking all responsible steps to make sure our advice isn’t materially influenced by our own interests;
· Exercise care, diligence, and skill in providing you with advice;
· Meet standards of competence, knowledge, and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice); and
· Meet standards of ethical behaviour, conduct, and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should ,and give you suitable advice).
This is only a summary of the duties that we hold. More information is available by contacting us, or by visiting the Financial Markets Authority website.
Our Process
Initial Conversation
We begin with an initial conversation and this is where we find out all about you, your goals and what is important to you in life. This tells us what is valuable to you that you may want to protect.
Statement of Advice
We can now put together a full Statement of Advices including quotes and recommendations that will be the best fit. We will then present this to you help you to decide the best insurance plan for you.
Application Process
Once you have decided on the insurance you would like to take, we will run through a full application. We then present this to insurance companies who will assess your application and then present you an offer of insurance.
You Are Now Covered
Once you accept this offer of insurance, you are now covered. We will make sure everything is set up correctly so that this process always runs smoothly if anything were to happen.
